PRIVACY POLICY

Lead Coverage, LLC, hereinafter referred to as either “Lead Coverage”,  “we”, “us” or “our”) respect your concerns about privacy and personal data protection and value our relationship with you, and as such takes the private nature of your personal information very seriously. 

This Privacy Policy applies to this Website and all related products and services we offer on this Website and to Personal Information you may provide to us, or that we may collect on this Website, through your use of our Services, via email or our customer support team. 

This Privacy Policy is designed to explain how we collect, use, disclose, and safeguard Personal Information in connection with our websites, mobile apps and use of our services, including but not limited to our marketing consulting services, marketing automation, demand generation, inbound/outbound marketing, SEO, SEM and paid social, project management and sales alignment strategies (collectively, the “Services“). It also tells you about your rights and choices with respect to your Personal Information, and how you can contact us if you have any questions or concerns.

YOUR CONSENT

By using this Website or providing personal information to us, you hereby consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy, or as may otherwise be described at the time of collection.

If you do not agree with any term in this Privacy Policy or our Terms of Use, please do not use this Website or provide personal information to us.

PERSONAL INFORMATION WE COLLECT

For the purpose of this Privacy Policy, “Personal Information” means any Personal Information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.  In this Privacy Policy, the words “you” and “your” refer to you, the user of our Services, as the party agreeing to this Privacy Policy.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that Personal Information is necessary to provide you with the Service or if we are legally required to collect it.

1. PERSONAL INFORMATION YOU PROVIDE US

We collect personal information from you directly when you use this Website. Some examples are when you:

Request an estimate, inquire about our services, sign up for our newsletter, sign up for a webinar, leave a reply or comment on our blog posts, schedule a consultation or call customer supportIn order to request information about our Services or when you call customer support, you must provide certain information, which may include your first and last name, email, and other details about your request.  

Pay for ServicesIn order to fulfill your order and your request for Services, we will collect your payment information such as bank information, debit card information or credit card information.  When you enter sensitive information (such as a credit card number or your password), we, or, where applicable, our third-party payment processor, encrypt that information using secure socket layer technology (“SSL”). 

2. PERSONAL INFORMATION OBTAINED FROM THIRD PARTIES/CLIENTS

We may also receive information from our clients, and we process this data per a contract in place with our clients.  We act as a service provider in this situation and do not have a direct relationship with these individuals.  While we maintain this data, we are only permitted to use it to provide the services we are contracted to handle.

3. OTHER INFORMATION WE MAY COLLECT AUTOMATICALLY – USING COOKIES OR OTHER TRACKING TECHNOLOGIES

When you access our Website(s), we and our Service Providers may collect Personal Information from you through automated means, such as cookies, web beacons, and web server logs.  By using the Service, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Privacy Policy. The Personal Information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, referring URLs, and Personal Information about the usage of our Service. We and our service providers may collect Personal Information about other processes and programs that are running on your device, to troubleshoot and perform analytics on our Service. 

Essential Cookies: These are cookies without which you would not be able to use this Site. 

Analytic Cookies: We use Google Analytics cookies to count visits and traffic sources, to measure and improve Site performance.  We may use persistent cookies, which will remain on your computer even after you close your browser, to understand general Website usage and volume statistical information (which does not include personal information) and improve the content and offerings on this Website. We may also use persistent cookies to store user preferences.

Performance CookiesWe use HubSpot cookies to count visits and traffic sources, to measure and improve Site performance. They help us to know which pages are the most and least popular and see how visitors move around the site.  Performance Cookies do not store any Personal Information. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.  Our third-party service provider, HubSpot, may provide us information that tells us how our marketing ads, often placed on third party sites, performed and who clicked on them. This information does not identify any specific individual and is generally non-identifying.  If we were to associate it with you, we would treat it as personal data

Functional cookies: These cookies allow the Site to remember choices you make and provide enhanced functionality and more personalized features.  These technologies are used so that we can provide a continuous and more personalized experience for you (e.g., to recognize you by name when you return to this Website). 

Advertising Cookies: Targeting cookies help us manage our marketing, based on your activity on the Site and other sites; this is known as interest-based advertising.  Website, and gather demographic information about our user base as a whole.  Lead Coverage uses Hubspot cookies, web beacons and other technologies to automatically collect information about your visit to this Website or to place our ads on third-party sites and to analyze the effectiveness of those ads. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this Website, and to understand your choices about having such advertisers’ cookies turned off, please visit www.networkadvertising.org.

We also use Hubspot for other standard Internet technologies, such as web beacons and similar technologies, to track your use of this Website or to track your response to email messages that we send you in connection with this Website. Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are small strings of code that provide a way for the Lead Coverage to deliver a small graphic image (usually invisible) on a web page or in an email. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed. We may use web beacons to improve your experience on this Website, including to provide you with content customized to your interests and to understand whether users read email messages and click on links contained within those messages so that this Website can deliver relevant content. Lead Coverage’s web beacons may collect some contact information (for example, the email address associated with an email message that contains a web beacon).

DO NOT TRACK

Your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes.  The only way to completely opt out of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or device to delete and disable cookies and other tracking/recording tools.  Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.

While most browsers are set to accept cookies and other tracking devices by default, you are always free to decline our cookies if your browser permits, but some parts of this Website may not work properly if you do. Your browser manufacturer has information on changing the default setting for your specific browser.

Don’t Want Cookies?

If you have any questions about cookies you can generally find out more about cookies on this site.

Most web browsers let you choose whether to accept cookies.  Most also let you delete cookies already set.  The choices available, and the mechanism used, will vary from browser to browser.  Such browser settings are typically found in the “options”, “tools” or “preferences” menu. You may also consult the browser’s “help” menu. For example:  

HOW WE USE YOUR PERSONAL INFORMATION

We may use your email address and other personal information you provide Lead Coverage or that we collect at registration or otherwise, as updated, as follows:

  1. To more effectively market our products and services through other media platforms and channels.
  2. Understand how users interact with the Services, which includes compiling aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future as well as for audience targeting.
  3. To deliver our marketing emails and newsletters.
  4. We gather statistics around email opening and clicks using industry standard technologies including transparent gifs to help us monitor and improve our enewsletter.
  5. If you apply for a job with us, we only use the information for the purpose of progressing your application, or to fulfill legal or regulatory requirements, if necessary.
  6. To provide information about our products and services to you when you fill out the Contact Us form on our Site.
  7. Provide the Services to you, improve the quality of the service, and develop new products and services;
  8. Provide you with information about related goods and services which we believe may be of interest to you and fulfill any other business or commercial purposes at your direction or with prior notice to you and your consent;
  9. To comply with applicable laws and regulations.

 

We use log data for various internal business purposes which include:

  1. To monitor abuse and prevent illegal activities and fraud, 
  2. To troubleshoot site functionality and fix bugs;
  3. To track people’s preferences which allows us to create new services, features and content that may be more personalized for you and your interests;
  4. To track behavior on an aggregated/anonymous level to track and understand trends related to our offerings and services.

We will not use your personal information for any other purposes unless we notify you, or that you specifically consent to, at the time of collection or as otherwise described in this Privacy Policy or as permitted or required by law, rule, regulation, subpoena, or other legal process.

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

Lead Coverage does not sell or rent your personal information to third parties. We only disclose your personal information to third parties when we have your prior consent or under the following limited circumstances:

  1. From time to time, we may also ask you to participate in surveys designed to help improve this Website. Any personal information provided in connection with any survey will be used only in relation to that survey. and as elsewhere set forth in this Privacy Policy.
  2. If Lead Coverage engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner, to be used solely in relation to the promotion. We will require such affiliate or partner to keep your information secure and to only use your information based on our instructions and in compliance with this Privacy Policy.
  3. With our service providers that help with our business operations for the purpose of processing your personal information on our behalf or to assist us with this Website, marketing, IT services, website hosting, advertising, and fulfillment of orders. For example, we may provide personal information to our service providers for direct emailing of our newsletters, online surveys, or notifications of our product/service offerings, and also may provide personal information to shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our product and service offerings and this Website. Your personal information may be stored and processed by our service providers in the United States. We require our service providers to keep your information secure and also require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy. In addition, our service providers are prohibited from using or disclosing personal information for any purpose other than providing the services on our behalf.
  4. To a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
  5. If required to do so by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  6. We may also share Personal Information about you with other third parties with your permission.  This may include sharing with third parties such as 

advertising partners which may be a result from cookies, widgets, and beacons on our Websites.  

  1. We may use and disclose aggregate information that does not identify or otherwise relate to an individual for any purpose including but not limited to market research, project planning, number of daily visitors to a particular web page, the size of an order placed on a certain date and to troubleshoot problems, unless we are prohibited from doing so under applicable law. 

 

CHOICE / OPT-OUT

You may have a legal right to withdraw your consent to our collection, use, and disclosure of your personal information. To request to withdraw your consent, please contact us as set forth below. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services, including certain portions of this Website.

Lead Coverage takes reasonable steps to keep your personal information accurate and complete. You may contact us with a request to access, update, or delete your personal information by submitting a request by emailing info@leadcoverage.com or calling us at 217-721-5656. We will respond to your request in the legally required timeframe and, if applicable and appropriate, provide you access to the personal information you have provided us and/or make the requested change in our active databases. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of this Website.

We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We may also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

PRIVACY OF CHILDREN ONLINE

We are committed to protecting children’s online privacy. This Website is for a general audience and is not geared towards children. In order to protect the privacy of children, we do not knowingly collect personal information from children under the age of 13 without prior parental consent.  If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us please contact us at info@leadcoverage.com A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personal information as well as prohibits the use thereof.

INTEGRATION WITH AND LINKS TO THIRD PARTY SITES

This Website contains links to other websites, including various social media sites like Instagram, LinkedIn, Twitter, Facebook, Cision and other websites that are not operated by us.  These websites are subject to separate privacy policies. If you use these links, you will leave this Website. The privacy policies of such other websites govern the information collection, use and dissemination practices occurring on such websites. We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter. 

SECURITY

We maintain physical, organizational, and electronic safeguards that are designed to prevent unauthorized access to, or use or disclosure of, personal information in our custody and control.

Due to the open communication nature of the Internet, we cannot represent, warrant, or guarantee that communications between you and us, or personal information stored on our servers, will be free from unauthorized access by third parties, loss, misuse, or alterations.

INTERNATIONAL USERS – CROSS BORDER DATA TRANSFER

Lead Coverage uses service providers with servers based in the United States. By accessing or using the Website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S., which may have data protection laws that are different than those of your country. 

YOUR CALIFORNIA PRIVACY RIGHTS


If you are a California resident, you may ask Lead Coverage for a notice describing what categories of personal information Lead Coverage shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that received such personal information.  Please note, we don’t share this information with others for their direct marketing purposes.  

If you are curious about California Consumer Privacy Act, please reach out to us via email info@leadcoverage.com,  call 217-721-5656, or submit a written request to the address provided below and specify that you want to know what personal information we have about you, that you prefer that we delete your information or if you prefer to be removed from our marketing materials. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year. Additional Notice for California Consumers – This part of our Privacy Policy applies to consumers who reside in California. If this section differs from other terms in this Privacy Policy, this section governs for California consumers only.

 

DATA SHARING FOR DIRECT MARKETING PURPOSES

California Civil Code § 1798.83 further permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.  If you are a California resident, you may ask us to refrain from sharing your personal information with certain of our affiliates and other third parties for their direct marketing purposes.  Please tell us your preference by contacting us as specified below. 

As a Service Provider we comply with applicable laws and will honor individual rights requests we receive from our clients.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. Please check this Privacy Policy periodically for changes. We will also notify you here, by email, or through notice on our home page if we make material updates and will post the date it was last updated at the top of this Privacy Policy. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our then-current privacy policy.

COMPLIANCE

If you believe that your personal information has been processed or disclosed in violation of this Privacy Policy, Lead Coverage encourages you to raise any concerns using the contact information provided in this Privacy Policy.  Lead Coverage will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information.

CONTACT US

Feel free to contact us with any questions or comments about this Privacy Policy or about how your information is handled. You can contact us via email info@leadcoverage.com, by phone at 1-217-721-5656, or by mail at the following address:

Lead Coverage, LLC
1629 Monroe Drive
Atlanta, GA 30324